We ship worldwide!
Please provide correct Shipping Address for all deliveries and make sure that your delivery information is up to date and complete. YES Company relies on the information that you provide and is not responsible for incorrect address.
Domestic and International
Depending upon the contents of your order, and the custom nature of our work, please understand that it may take up to two business days to prepare your order for an in stock items. We try our best to ship most of our packages the very next business day if possible.
If you need the shipment to be rushed please call 541-359-3227 to discuss the possibilities. The rush fee of $20 will apply. We will try our best to assist you.
Please understand that all the orders are made and fulfilled in the order they are received. If you have already placed an order and need to change the shipping into an Express Shipment, you are welcome to inquire with us and see if it's possible. Additional Shipping Charge will apply and the $20 Rush Fee, in order to place your order first in line. Please provide your order number, full name, and state your needs. We will do our best to assist you.
If you have purchased any items that require custom making and longer time to produce, and if you have not provided the custom measurements at the notes to the seller box at the checkout, then we will be contacting you for that information. Once we have that information, provided by your written answer to our email (please do not leave measurements on the phone message, since we need them in writing fir the records), it may take up to 3-4 business days to make, depending upon the nature of the product. If purchasing the ARP Tech HealthWear (specifically for the Belt, Headband and Anklets), please make sure that you provide all the measurements needed at the Checkout Comment Section, avoiding the delay of us having to contact you for the measurement information. The Breath of Health, Molecular Hydrogen Breathing unit, usually takes 10-14 business days to reach you anywhere in the world, however in certain circumstances it may take up to three weeks. Please inquire if on a time schedule.
It usually takes 3-5 business days to receive your order within the USA and 10-14 days on most of the International orders, provided that all goes well and that your package is not held in Customs for any reason, which is not in our direct control.
International Shipping Pricing and Customs
We utilize the Fixed International Shipping and Handling Rates for all countries. However, there are several countries that do not always end up within our Fixed Shipping Rates. Therefore, all the orders placed from the following countries below will be a subject to an additional shipping cost if applicable. This means that if you have placed an order from the following countries below, you will receive an additional Shipping Charge, via email Direct Invoice that will reflect the additional charge. As of now this applies to: Africa, Lithuania, Qatar and Mexico. If purchasing from any of these four countries, you are welcome to inquire about the current shipping cost prior to placing your order, but if you have already placed an order we will contact you for the Additional Shipping Charges.
Some countries require that you pick up your package at your local post office, and there could be an additional Custom Charge that would apply. Please understand that YES Company is not in control of this outcome, and can not request the delivery to your home directly if your Local Postal Service Provider requires you to pick up the package.
YES Company is not responsible for any delays, lost packages, damaged packages and any possible additional Custom Costs and Fees. We are not responsible for Custom Inspected packages that may have been opened or damaged in any way or form, since this is not in our direct control. Please understand that this is beyond our reach and therefore we are unable to refund or replace such packages.
Please understand that these above circumstances and rules of Customs are not in our direct control, and although we will do our best to help you in every way needed, we will not endure any financial cost responsibilities for the circumstances that are out of our direct control. Our items are made with time and finance investment that are of a custom nature, and we therefore will not be incurring any additional costs, due to any of the above and not limited to the above circumstances.
Tracking your Package
YES Company provides Tracking Info email with every package that we send. Please refer to that email for Tracking of your Package. It is normally found under the map and by clicking on the actual Tracking Number you will receive the current updates.
YES Company is not responsible for any lost, stollen, damaged, misplaced or abandoned packages and this is a sole responsibility of the customer.
We always wrap all the applicable products for the international orders based on our ARP Tech into a protective Aluminum Foil in order to provide the added Protection needed from X-Rays. The ARP Tech within our electronics is already protected in a way that blocks these fields, and there is no need to wrap the entire electronic unit. We advise that you wrap your HealthWear, Bottle of Health and your HealMat when traveling via Air Lines, since those items will go through the X-Rays, even in the suitcases.
Note: We do not foil wrap any domestic mail (USA). The concept that all packages get Irradiated before or during the delivery within USA is completely false. We have researched deeply and confirmed that this is disinformation.